Tag Archives | Customer satisfaction

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Pilot Comreg Survey Finds that Fast Broadband Makes Satisfied Customers

The Commission for Communications Regulation (ComReg) has published the results of a survey on broadband speeds. Unsurprisingly, they report that customer satisfaction is correlated with the transfer speed experienced by users (and that rural users are especially challenged). Speeds enjoyed clearly impact on satisfaction levels. For example, those fixed urban panellists who said they were […]

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