Techcrunch reports that Facebook is preparing to allow brands and businesses to solicit business using Facebook Messenger, which currently boasts 800 million active users. The news comes from a leaked document which Facebook has reportedly sent to major advertisers, suggesting that the new feature may be introduced in the second quarter this year. Businesses will […]
The Commission for Communications Regulation (ComReg) has published the results of a survey on broadband speeds. Unsurprisingly, they report that customer satisfaction is correlated with the transfer speed experienced by users (and that rural users are especially challenged). Speeds enjoyed clearly impact on satisfaction levels. For example, those fixed urban panellists who said they were […]
Eircom has announced plans to implement a number of price changes for residential and business customers. The changes will be reflected in customer bills from mid April onwards and the company is notifying all impacted customers in writing. The changes are across three main areas, including monthly subscription fees for bundles, call set up fees and […]
Ulster Bank’s technical disaster, which left thousands of Irish customers without access to their money, will cost the bank at least 35 million Euro in compensation. Scarily the bank’s parent, RBS, is still not stating that the issue has been fully rectified: The bank’s parent, Royal Bank of Scotland, said the computer error, which stopped […]
