Think Before You Tweet, says Terry Prone [Video]
I met Terry Prone at the Vodafone Smart Business Show in the RDS, where she gave a talk on Communication in the Digital Age. "You've been doing this since long before there was a Digital Age",
Google Helpouts – Live Chat with Experts
Google have just launched Helpouts, a live chat experience which puts users in touch with experts who can provide advice in real-time, for a fee, or for free. [youtube]http://youtu.be/K-VFC9AQM1k[/youtube] There's even a Helpouts for Helpouts, as
