I met Terry Prone at the Vodafone Smart Business Show in the RDS, where she gave a talk on Communication in the Digital Age. “You’ve been doing this since long before there was a Digital Age”, I said to her. “What’s changed?” Communications is faster now, and more immediate, says Terry. And with the convenience comes the […]
Google have just launched Helpouts, a live chat experience which puts users in touch with experts who can provide advice in real-time, for a fee, or for free. [youtube]http://youtu.be/K-VFC9AQM1k[/youtube] There’s even a Helpouts for Helpouts, as I discovered when I tried it out this morning. I spoke to Richard D, in Google’s Mountain View HQ. […]
