A Ryanair Boeing 737-800, named Nyköping, takes off from London Luton Airport, England. (2007) (Photo credit: Wikipedia)
Ryanair are always pushing the envelope when it comes to finding new sources of revenue.
In a recent announcement the budget airline announced they’d be introducing a 2% credit card fee, but they also went on to “slip in” a new 6 Euro “website” fee.
So, unless I’ve misread this, Ryanair want to charge their customers for using the airline’s website?
Here’s the relevant bit from the statement (emphasis added):
In addition, Ryanair’s €6/£6 admin fee (which covers costs associated with Ryanair’s website, www.ryanair.com) will apply to all new bookings made from 30 November, except those bookings made using a Ryanair Cash Passport in Ireland, Germany and Spain, where admin fees can be avoided until 1 February, 15 February and 21 March 2013, respectively.
Last time I checked the only way to book with Ryanair is via their website .. and when you check for flights you’re immediately assaulted with a full screen pop under window advertising their hotels .. And you have to solve a captcha to even see which flights are available:
Do you think it’s reasonable that RyanAir levy a fee for running their online shop front ie. their website?
Related articles
- Ryanair introduces new 2pc credit card booking fee (independent.ie)
- You: Ryanair introduces extra booking fee (guardian.co.uk)
- Ryanair Customers Face New Card Charges (news.sky.com)
About the Author: Michele Neylon
RT @blacknight: Ryanair Levy “Website” Fee: http://t.co/DtwEUpJT
@blacknight @mneylon didn’t they launch an app and charge people to download it?
RT @blacknight: Ryanair Levy “Website” Fee: http://t.co/DtwEUpJT
Yet another reason to use Aer Lingus. Although I’m sure they’ll follow Ryanair’s lead…
Nearly nothing Ryanair does is reasonable, except to Ryanair – where it achieves their objective of screwing as much as they can from the customer, while still claiming to be cheap. I avoid flying with Ryanair wherever possible.