Ryanair has launched the latest update to its mobile app, making it easier for customers to browse, book, check-in, board and fly. The Ryanair app, which is available to download in both iPhone and Android formats, allows customers to: Log in with their ‘My Ryanair’ profile Search Ryanair’s 1,600 low fare routes Make quicker flight bookings […]
Ryanair have announced a new payment partnership with PayPal, providing customers, business travellers, travel agents and corporate travel departments with even more ways to book and pay on the Ryanair.com website. This is the latest development in Ryanair’s recent customer improvements, including allocated seating, a second free cabin bag, a new website and app and […]
They’ve embraced the web and social media and they’re hiring geeks for their “innovation hub” in Swords, complete with giant chess and multi-coloured cubicles (we can’t confirm the existence of beanbags). But the flight path to online success is fraught with turbulence, and the response to Ryanair’s new mobile app, launched yesterday, can be described as mixed. The […]
Ryanair today announced Ryanair Labs, “a state-of-the-art digital and IT innovation hub” based at its Dublin Office Campus in Swords, as it continues the recruitment of 200 new staff to develop “a world class online travel platform”. It’s the latest step in the company’s embrace of the internet, which saw the replacement of their old “1990s-style” website last […]
Ryanair announced a couple of days ago that they had been granted permission by the Irish Aviation Authority to let passengers leave their “personal electronic devices” or PEDs on throughout their flights: Ryanair, Ireland’s favourite airline, today (6 Feb) confirmed that all Ryanair customers may – with immediate effect – use their PEDs (including tablets, […]
Ryanair are currently on a recruitment drive to fill a number of positions related to their online presence. As the airline is pretty much 100% online it only makes sense that they’d want to invest in staffing the teams that manage their online presence.. So Michael O’ Leary’s face might be following you around LinkedIn […]
Ryanair’s commitment to social media continues as their new head of marketing took to Twitter yesterday for the latest in their weekly series of #AskRyanair sessions. Meanwhile, Michael O’Leary showed up on their new TV ad, produced by TV3 and broadcast during Wednesday’s episode of Coronation Street. [youtube]http://youtu.be/QjfmjznXksU[/youtube] Traditionally Ryanair has rejected expensive TV advertising […]
The last few months has seen European and US airlines and aviation authorities change their tune on the use of electronic devices during takeoff and landing. Writing in the Irish Independent this week, Adrian Weckler reports that neither Ryanair nor Aer Lingus say they have any plans to submit updated procedures to the Irish Aviation […]
You can’t blame a guy for trying! Just in case you haven’t got the message that RYANAIR HAS CHANGED, lovable CEO Michael O’Leary donned a Santa beard and joined with staff from Ryanair bases across Europe to wish their customers a Happy Christmas and New Year. [youtube]http://youtu.be/J3zpw4pahsQ[/youtube] In a separate video, also posted on […]
Nowadays, Ryanair is all ribbons and kittens, engaged on social media and trying not to “unnecessarily piss people off”. Of course it’s nothing more than basic good customer relations, but back in 2009 they wore “Cheap and Nasty” like a badge of pride! And when Jason Roe blogged about a bug on their website, he was […]
