It seems that some people just can’t take a joke. When it comes to the workings of email software, that includes people who work for a living, those who are dealing with a personal crisis, or anyone who just wants a tool to do its job and not try to be funny. (I make an exception for TARS, […]
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NYPD Photo Hashtag Backfires
**** Warning: this post contains images depicting violence **** Inviting the public to share their experiences of your organisation can be a very effective use of social media. But the difference between social media and PR is that you don’t control the conversation, as the New York Police Department discovered when they encouraged people to tag photos using […]