“Little Bits of Automated Magic” – Podcast with Connor Keppel of Phorest [Audio]
Connor Keppel is head of marketing at Phorest, and our guest on today's podcast. Click on the player above to listen to the show, or download it here: 26:25; 15MB; MP3. Phorest makes CRM software for hair
Fun and Games with Ryanair in the Bad Old Days
Nowadays, Ryanair is all ribbons and kittens, engaged on social media and trying not to "unnecessarily piss people off". Of course it's nothing more than basic good customer relations, but back in 2009 they wore "Cheap and
