Tag Archives | Customer service


Jobs, Lots of Jobs! Nitro, Blacknight and More!

Nitro, the Australian founded, San Francisco headquartered, document management company are having a week-long recruitment drive for their EMEA HQ in Dublin, culminating in a talk by their Director of Engineering, Brendan Dillon at Career Zoo tomorrow at 2:30pm. They’ve been busy promoting their ‘work hard – play hard’ corporate culture, which they’ve nicknamed ‘The Wombat Republic‘, in a a […]

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The Top Social Brands of 2013

Here’s some more great research on social media for business by Social Bakers.  The #SociallyDevoted report is out for Q4, 2013, with Dutch Airline KLM topping the poll for customer service on social media.  Airlines in general are better at social media with a 76.4% response rate on Facebook compared with 59.4% average across all […]

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