Phorest: Good Hair Days & Global Ambitions! [Video]
Phorest is a company with a Big Hairy Audacious Goal: to capture 25% of the global market for management software for hair salons and beauty parlours. They're already number one in Ireland and the fastest growing in the UK,
CIA Joins Twitter
The CIA (Central Intelligence Agency) has joined Twitter. So far they've shown a sense of humour, with their first tweet: https://twitter.com/CIA/status/474971393852182528 But of course WikiLeaks decided to take a little jab at them: https://twitter.com/wikileaks/statuses/475121451511844864 Whether
NYPD Photo Hashtag Backfires
**** Warning: this post contains images depicting violence **** Inviting the public to share their experiences of your organisation can be a very effective use of social media. But the difference between social media and PR is that
2014 Social Media Awards Nominations Open
Nominations opened today for the 2014 edition of the Social Media Awards. As in previous years nominations are 100% free. This year's categories are: Facebook categories: Facebook Page for a Business (Non Campaign) Facebook Page for
Chatting with Holly – Vodafone’s Virtual Assistant
I got into a delightful chat the other morning with Holly. She's the first line of Vodafone's online chat support service, and she's a bot. Holly prefers the term 'Automated Online Assistant', and that's fine with
Walter White’s Facebook Movie
I'm bad at Facebook. I don't share. So when I go to Facebook's new Look Back service, I don't get a cool movie dramatising my social media career; I only get a few pictures. Somehow I
